Since the greatest challenge facing anyone involved in global logistics is heterogeneity, we considered it necessary to channel a large portion of our available resources in such a way that we’re able to stay up to date with what we like to refer to as “international peculiarities”. An example of an international peculiarity would be differing ideas around the definition of time-flexibility. Something as simple as “your urgent” not being the same as “my urgent” is everything but insignificant when we’re dealing with cargo to the value of millions of dollars at a time.
And because we know the nature of the beast that is trying to master everything there is to master in the field of international logistics, and the potential ramifications that come into play whenever something does happen to go awry, we’ve made it our business to know everything there is to know about international trade policies, laws, and restrictions.
We’re Stronger Together
An example of just how wide and extensive global logistics can get, is to be found under the topic of “environment”.
The mere fact that a country of origin does not attach the same level of value to a supplier doing its bit to reduce greenhouse gasses than what does the region of destination, can signal enough of a disparity to cause a royal global logistics nightmare.
This is the type of consideration no individual person can be humanly expected to keep track of – especially not when a thousand more practical considerations remain in need of urgent solutions. Which really is the essence of why there even exists a need for an information and consulting service such as the service we’re offering to our readers.
It simply isn’t possible to think of everything, manage everything, and solve every conceivable challenge 24 hours a day, seven days a week. Relying on the expertise of others – learning from the mistakes and successes of others – is the only viable way in which to ensure smooth global logistics sailing.
Switching Over Into Reverse
Not only are we experts at forward-motion, i.e. managing the journey of a product from starting point to end-destination, but we’re also dab hands at what the industry commonly refers to as “reverse logistics”.
Within the context of global logistics, “reverse logistics” refers specifically to the process that must be followed (and managed) in the event that the end-recipient isn’t satisfied with whatever it is that they have purchased, and now wishes to return the item to sender either to be replaced or refunded. Needless to say, if ever there existed a process required to run smoothly – and consistently so – then the process involved with “returning to sender” would have to be it. Failing to put into place a smooth and user-friendly returns policy not only can – but will prevent a customer form doing future business with the seller.
And since the seller relies fully on the supplier of global reverse logistics to move the item in reverse-mode when necessary, this is a topic requiring just a little additional effort. But again – lucky for our readers – we’ve literally thought of everything, and that includes doing it all in reverse.